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ZO Skin Health · Cleansers

Gentle Cleanser

$50·200 ml·Rinse-off
74
Some concern

Why this score

Concern45 / 55
  • Cocamidopropyl Betaine: watch if sensitive
  • Fragrance: watch if sensitive
  • Citronellol: watch if sensitive

How much genuine, cited concern the ingredients carry, weighted by how much of each is likely present and whether the product stays on or rinses off.

Transparency12 / 20
  • Uses an undisclosed "fragrance/parfum" blend, so its scent allergens are hidden.

Whether the full ingredient list, and any fragrance, are actually disclosed.

Formulation restraint17 / 25
  • 6 known irritant or fragrance-allergen ingredients: Cocamidopropyl Betaine, Fragrance, Citronellol, Hexyl Cinnamal, Limonene, Linalool.

Needless irritant or allergen load for the product type. A clean, purposeful formula scores well without any "free-from" theater.

Scored by PlainBody Editorial against the PlainScore method · Label checked July 2026

What’s inside

WaterGenerally safe

The base most products are built on. It carries the other ingredients and has no safety concern.

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Sodium Laureth SulfateGenerally safe

A common foaming cleanser, milder than SLS. Fine for most people in a rinse-off product.

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Cocamidopropyl BetaineWatch if sensitive

A coconut-derived amphoteric surfactant used to boost foam and mildness in cleansers and shampoos. CIR has reviewed it as safe as used, but it is one of the more established contact-allergy triggers in personal care, usually traced to manufacturing impurities such as amidoamine and dimethylaminopropylamine (DMAPA) rather than the betaine itself. People with a history of eyelid or scalp dermatitis are more likely to react.

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Sodium ChlorideCommonly feared, low concern

Ordinary salt, used in surfactant-based products like shampoos and body washes to adjust viscosity by interacting with the surfactant micelles. It has no meaningful toxicity concern at cosmetic use levels; the main practical downside is that too much can make a formula feel less mild.

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Artemisia Vulgaris ExtractWatch if sensitive

An extract from mugwort, used in skincare for antioxidant properties. Mugwort can trigger allergic contact dermatitis in sensitive individuals. Well tolerated by most skin types, but patch testing is sensible if you have a history of plant sensitivities.

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Green Tea ExtractCommonly feared, low concern

Green tea extract is a well-studied topical antioxidant with a long history of use in serums and moisturizers, generally well tolerated at cosmetic concentrations. Panel safety reviews of Camellia sinensis-derived ingredients have not identified meaningful topical hazard.

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Butylene GlycolCommonly feared, low concern

A lightweight humectant and solvent similar in role to propylene glycol, used to carry actives and give lotions a lighter feel. CIR has reviewed it and considers it safe as used in cosmetics.

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GlycerinGenerally safe

A humectant that draws water into the skin. One of the best-studied, best-tolerated ingredients in personal care.

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Tetrasodium EDTACommonly feared, low concern

Tetrasodium EDTA is a chelating agent that binds trace metal ions to keep formulas stable and help preservatives work better. It has circulated online as a supposed "toxic" additive, but decades of safety review support its use at cosmetic concentrations.

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PhenoxyethanolCommonly feared, low concern

A widely used preservative, safe at the legal limit of 1% or less. Often the "paraben-free" replacement.

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EthylhexylglycerinGenerally safe

A glycerin derivative used as a skin conditioner and preservative booster, often paired with phenoxyethanol to allow lower total preservative levels. It has a low irritation and sensitization profile in safety reviews.

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Benzoic AcidGenerally safe

A naturally occurring acid used to preserve and adjust pH in cosmetic formulas. It is generally recognized as safe at cosmetic use levels, with mild irritation possible on broken or very sensitive skin at higher concentrations.

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FragranceWatch if sensitive

An undisclosed scent blend that can contain dozens of components. The single most common cause of cosmetic contact allergy, and the blend is not itemized, so you cannot see what is in it.

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CitronellolWatch if sensitive

A rose-scented fragrance ingredient found naturally in geranium and rose oil. It is one of the 26 fragrance allergens the EU requires to be labeled by name because a minority of people develop skin sensitization to it, though most users tolerate it without issue.

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Hexyl CinnamalWatch if sensitive

A jasmine-like fragrance compound frequently used in soaps and lotions. It is one of the 26 EU-designated fragrance allergens, though studies suggest its sensitization potency is comparatively low relative to other listed allergens.

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LimoneneWatch if sensitive

A citrus-scented fragrance component. Fine for most, but it oxidizes over time into a known contact allergen, so it must be labelled in the EU.

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LinaloolWatch if sensitive

A floral fragrance component and one of the EU-labelled fragrance allergens. Usually fine, worth watching if you react to scented products.

Full ingredient details →

Note: this product hides its scent as an undisclosed “fragrance/parfum” blend, so its specific allergens are not on the label.

Lower-concern alternatives

Same category, higher PlainScore.

Cosmetic information for general education, not medical advice. Concern ratings are evidence-graded and cited on each ingredient page. See how we score.